Author Topic: Budapest LHBP Troubleshooting LEVEL2  (Read 8282 times)

Offline tsGucci

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Budapest LHBP Troubleshooting LEVEL2
« on: September 21, 2013, 17:51:18 PM »
If the FAQ does not help to solve your problem, we may ask you to make a diagnostic on your computer and send the log files to us for further investigation.

ATTENTION! DO ONLY THIS PROCEDURE WHEN LHSIMULATIONS ASK YOU TO DO SO!

Please download the latest : LHSimulationsSceneryConfigurator.exe (1.4.0.1) from here: https://drive.google.com/drive/folders/1MfYvad-OAEQ8lN1Uh7EAMhZ-7l1Fez9p?usp=sharing


Simconnect problem:

<a href="http://www.youtube.com/watch?v=c-CKBOo1PV8" target="_blank">http://www.youtube.com/watch?v=c-CKBOo1PV8</a>

1. Locate the root folder of your scenery. It is usually at: D:\program files\Lockheed Martin\Prepar3D v4\Addon Scenery\LHS_LHBP_X
2. Check the version of LHSimulationsSceneryConfigurator.exe. It must be 1.9.4.0 or higher! https://drive.google.com/file/d/1SIhrMAkaolezYjyG0GvJsAFTqYeVvAzF/view?usp=sharing
3. Open the LHSprodact.ini with notepad
4. Delete the "/" fron of logoption line
5. Do not forget to save it!
6. Run the LHSimulationsSceneryConfigurator.exe
7. Thickmark both option! (Objectplacer DLL Log and Simconnect log)
8. Run your simulator! (Do not close the Scenery Configurator!)
9. A console will appear, that is normal.
10. Load the LHSimulations scenery (e.g. LHBP)
11. Check the Addon-s menu whether the LHSimulations menu is present.
12. You can close the simulator. Wait until the console closes
13. You can unthick both option now. (Objectplacer DLL Log and Simconnect log)
14. Save the configurator log
15. Exit the configurator
16. Locate the C:\LHS_logs folder and send us every file via email to info@lhsimulations.com


The log contains information which helps us to find the root cause. It is containing information where the simulator was installed, where are the dll.xml and scenery.cfg and fsx.cfg (prepar3D.cfg) files. What kind of operation system are you using. The version of your simulator. If C++ redistributable 2010 is installed. The content of the dll.xml and scenery.cfg. If you do no want to send us these information please do not send the file to us. We do not forward this information to third party.
« Last Edit: August 24, 2019, 11:18:38 AM by tsGucci »

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