LHSimulations

LHSimulations => Product Support/Termék támogatás => English => Topic started by: wills on December 24, 2013, 22:12:39 PM

Title: Can't even download Budapest from My Profile Page
Post by: wills on December 24, 2013, 22:12:39 PM
Hi,

Every time I try to download Budapest which I purchased from your webshop the download just won't complete. It gets to between 180mb and 210mb downloaded then just appears as if the download is complete but when I try to run the installer it says something about "this installer contains invalid data".

I've tried 5-6 times now and simply the download will not complete.

I've never had any problems with any of the other addons I've downloaded from other manufacturers.

Please help?

Thanks.

Title: Re:Can't even download Budapest from My Profile Page
Post by: tsGucci on December 24, 2013, 23:07:36 PM
Hello

I have sent you a private meSsage.
Title: Re:Can't even download Budapest from My Profile Page
Post by: wills on December 24, 2013, 23:41:58 PM
Thank you so much :)
Title: Re:Can't even download Budapest from My Profile Page
Post by: peterL on December 25, 2013, 14:01:58 PM
Hi there,

got the same problem over here. I've tried it about a 15 times and the download is never complete.
I've never had any problems downloading.

hope to here from you soon,
Merry christmas to you all,
(I don't mind if you react after Christmas)
Title: Re:Can't even download Budapest from My Profile Page
Post by: tsGucci on December 25, 2013, 14:10:26 PM
Hi

Sorry for trouble. We will contact our provider. In private message I have sent you an alternative link.
Title: Re:Can't even download Budapest from My Profile Page
Post by: peterL on December 25, 2013, 17:50:29 PM
Thank you,

i've been able to download the scenery.
Title: Re:Can't even download Budapest from My Profile Page
Post by: tsGucci on December 25, 2013, 23:15:18 PM
In the meanwhile we have made a kind of alternative solution. If you login to our webshop and check you purchased products below the LHBP FSX download link you can see: "Alternative link for LHBP v1.2 FSX and Prepar3D if the above one does not work!"
So if somebody have a problem with downloading can go to the second option.

Thanks a lot for you cooperation.
Title: Re:Can't even download Budapest from My Profile Page
Post by: Piper9t3 on December 26, 2013, 20:21:53 PM
 Hello
Just purchased Budapest airport but the download link gets interrupted.  Please provide alternate link for me to download.
Thank You
Title: Re:Can't even download Budapest from My Profile Page
Post by: tsGucci on December 26, 2013, 20:35:28 PM
Hello
Just purchased Budapest airport but the download link gets interrupted.  Please provide alternate link for me to download.
Thank You

Hi

Please check the screenshot below.

If you login to the webshop, press Profile button, than purchased products. You will see the download links. There is one line says: "Alternative link for LHBP v1.2 FSX and Prepar3D if the above one does not work!"

Click on that one, this will download a very small file, basically only a shortcut. Launching this shortcut will guide you to the alternative (GoogleDrive) download.

Title: Re:Can't even download Budapest from My Profile Page
Post by: Piper9t3 on December 26, 2013, 20:36:28 PM
Thank You the alternate link works!