LHSimulations

LHSimulations => Product Support/Termék támogatás => English => Topic started by: rasha01 on December 24, 2013, 11:19:12 AM

Title: LHBP v1.2 installation problem
Post by: rasha01 on December 24, 2013, 11:19:12 AM
Hi guys. After upgrading my LHBP from v1.0 to v1.2 I have no buildings on my scenery.
The process of upgrading was like this:
1. uninstall of previous version using shortcut from menu bar
2. installation of new version.
Anyhow, installation have passed correctly but when I  started FSX I had a popup window informing me about some authorization failure.
Because of that I have no buildings on my scenery.
I have repeated the process again by uninstalling v1.2 and installing it again but it didn't help.
What seams to be the problem?
Please help me.

Radoslav Tucakov.
 
Title: Re:LHBP v1.2 installation problem
Post by: tsGucci on December 24, 2013, 13:07:12 PM
Could you please tell me what exactly the pop-up Window say?
Title: Re:LHBP v1.2 installation problem
Post by: rasha01 on December 24, 2013, 16:17:18 PM
It says:
 Error 505 LHsimulations LHBP scenery genuine test failed. Please contact LHSimulations support.

By the way...

MERRY CHRISTMAS!!!
(https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcTyMhi1Icxt7yKlv1gdCObhALwopsihChcRIZFA1IpWKyTfPBz1)
Title: Re:LHBP v1.2 installation problem
Post by: alexandros on December 24, 2013, 17:56:40 PM
i have the same exact problem in fsx win7  64 bit
Title: Re:LHBP v1.2 installation problem
Post by: tsGucci on December 24, 2013, 19:13:55 PM
Merry Christmas for you too!

We apologize for the trouble.

This seems to be a specific problem. Could you please follow the video here:
http://lhsimulations.com/forum/index.php?topic=436.0

Only change is that instead of the LHBP_acitavtor.ini change the LHSPRODUCTACT.ini file. Send us the results please. Thanks a lot!
Title: Re:LHBP v1.2 installation problem
Post by: rasha01 on December 25, 2013, 12:10:00 PM
It didn't help at all.
 ???
The same error occurs even after that process.
Title: Re:LHBP v1.2 installation problem
Post by: tsGucci on December 25, 2013, 13:35:31 PM
It didn't help at all.
 ???
The same error occurs even after that process.

This is not going to solve the problem, but help us to understand what could be the cause.
Title: Re:LHBP v1.2 installation problem
Post by: alexandros on December 25, 2013, 15:19:14 PM
so what we can do to fix the problem
Title: Re:LHBP v1.2 installation problem
Post by: rasha01 on December 25, 2013, 21:12:03 PM
I would really like to help you so you can help me have my repair my LHBP...
Tell me what exactly should I do and I'll do it.
I didn't understand the point of that video link you gave me? Do I need to send you the .log or what ?
Title: Re:LHBP v1.2 installation problem
Post by: tsGucci on December 25, 2013, 23:08:23 PM
I'm really sorry, I apologize if I was not clear. This is exactly what I wanted, to send me the log files to see where the problem is coming.
During the decoration of the christmas tree I just wanted to give a fast answer to go on but I forgot to explain.

In the meanwhile with a customer who has exactly the same problem he sent the log files to me and I seem to catch the problem. If you could send the log files to me, I could confirm my guess.

Thanks a lot and really sorry for the trouble.
Title: Re:LHBP v1.2 installation problem
Post by: Wildweasel on December 26, 2013, 18:06:20 PM
authorization failur
Title: Re:LHBP v1.2 installation problem
Post by: Wildweasel on December 26, 2013, 18:07:33 PM
Hi Merry Christmas to you.
I have same problem on both FSX and P3D2 so I must go back to 1.1 for FSX
Title: Re:LHBP v1.2 installation problem
Post by: tsGucci on December 26, 2013, 18:26:20 PM
Hi Guys!

It seems we have found the problem. We need a little time to fix it.

If you like we can fix temporary your scenery. Just send us an email to info@lhsimulations.com
Title: Re: LHBP v1.2 installation problem - Error 505
Post by: tsGucci on December 31, 2013, 14:56:44 PM
Hello!

It seems we have solved the problem with Error 505. You do not have to re-install the scenery. Just go to your simulator root folder Modules folder. Delete the LHBP_objectPlacer.dll than go to Addon scenery\LHS_LHBP_X run the LHSproductact.exe . After some seconds it should return with a message : LHSimulations Scenery Activation Succesfull. If you go back to the Modules folder a new LHBP_objectPlacer.dll should be present. Try the simulator the message 505 should disappear.

If you have any question / problem let us know!


We really apologize because of the problem.