LHSimulations

LHSimulations => Product Support/Termék támogatás => English => Topic started by: Aumkem on October 07, 2013, 22:36:53 PM

Title: Activation Failed
Post by: Aumkem on October 07, 2013, 22:36:53 PM
Hello,
i buy your scenery and at the end of the instalation, that say : error 309 and activation don't work.
in my library some letters are changed and some scenery don't work . i need to re add them. there  is LHBP x on my library but no soft on my pc et on the secenry the taxiway, on or 2 airplanes and nothing else. Please help me.
Can you tell me if in the forum there is a mail speacilaly for support thank you.
PS : i have manually delete it from  addon scenery but don't see any uninstaler.
Title: Re: Activation Failed
Post by: tsGucci on October 07, 2013, 22:58:33 PM
Hello


The installer makes a copy of the scenery.cfg , it is called scenery_beforeLHSimulationsLHBP.cfg . So you can recover the file.
Error 309 means the installer can not find the registry entry. Please make sure that you run the installer as administrator. Basically in windows the User Account settings , User Account Control setting should be never.

If you can not solve the issue please follow the video here and send us the files:

http://lhsimulations.com/forum/index.php?topic=436.0
Title: Re: Activation Failed
Post by: Aumkem on October 08, 2013, 00:15:38 AM
I send you the only file i cant get, its the  activator file log .
the other procedure like in video don't work . my load windows in activator  is blue and note green .
the console don't start when i'm lanch FSX and the scenery is in pieces . and after quit FSX your file simconnect00X.log
and default.papaPhi_log_ don't appear on my C:/ .
it seem's difficult .
it's the first time ,every scenery or addon works correctly on my system ( except  problem with flight sim labs and tripple head)
thanks for your help
Title: Re: Activation Failed
Post by: tsGucci on October 08, 2013, 08:46:20 AM
Could you please resend the file, we haven't received any yet.
Title: Re: Activation Failed
Post by: Aumkem on October 08, 2013, 12:37:52 PM
File is re send   with  join file .
Title: Re: Activation Failed
Post by: tsGucci on October 08, 2013, 13:06:36 PM
I've sent you an answer.
Title: Re: Activation Failed
Post by: Aumkem on October 08, 2013, 13:51:53 PM
Now it works Perfectly !!!! and it's Beautiful !

Really thanks for helping me  so fast .

Congratulation for your work 
Title: Re: Activation Failed
Post by: tsGucci on October 08, 2013, 14:21:46 PM
I'm glad it worked.

Happy landings.